Services
Helping you feel confident with the technology in your home.
I offer friendly, in-person visits to help you get the most out of the tech you already own. Whether it’s setting up a new device, solving an ongoing issue, or just learning how to use your gadgets with confidence, I’ll guide you through it at your own pace. No jargon, no stress - just simple, practical help that makes everyday technology work for you.
Personal, patient and practical support.
From smart TVs and tablets to Wi-Fi routers and home assistants, I can help with all sorts of household tech. I’ll come to you, listen to what you need, and show you how to make things run smoothly - or fix what isn’t working. My goal is to take the frustration out of technology and help you feel comfortable and confident using it day to day.
Common Issues…
Here are some common tech frustrations — and how I can help solve them:
“My computer is so slow!”
I can clean it up, remove clutter, speed it up, and get it running smoothly again.
“I’ve bought a new laptop/phone/tablet and don’t know where to start.”
I’ll set it up for you, transfer your data, and show you how everything works.
“I can’t get my smart home gadgets to behave.”
Whether it’s Alexa, Google Nest, smart plugs, lights or cameras, I’ll set them up and make sure they work reliably.
“The TV setup is a mess — too many remotes, too many inputs.”
I’ll simplify everything, get it all connected, and show you the easiest way to use it.
“My photos are everywhere and I’m scared of losing them.”
I can organise your photos, back them up safely, and help you access them easily.
“My printer never works when I need it.”
I’ll set it up properly, fix connection issues, and show you how to avoid common problems.
“I’d love to use my smartwatch / games console properly but it’s confusing.”
I can set up devices, explain features in a simple way, and help you get the most out of them.
“I feel left behind with technology.”
I’ll teach you at your pace — patiently and clearly — so you can feel confident with the tech you own.
And if you’re not sure what category your problem fits into…
If it plugs in, powers on, or connects to Wi-Fi, I’ll always do my best to help.
Home Planet Tech is excited to introduce two brand new services — our Computer Clean-Up & Performance Service and iPhone Clean-Up & Performance Service. These personalised health-check services are designed to help make your devices cleaner, faster, easier to use and less stressful day-to-day. From removing unwanted apps and improving performance to organising files, tidying home screens and simplifying settings, each visit is tailored to your needs using an easy-to-follow checklist system. (Mac and Android phone versions coming soon).
Computer Clean-Up & Performance Checklist
Perfect for computers that feel slow, cluttered or frustrating to use. During this 2–3 hour service, Home Planet Tech will work through a personalised checklist to help improve speed, organisation, security and overall ease of use. This can include removing unwanted software, organising files and desktops, improving startup performance, adjusting settings, checking updates and making the computer feel cleaner and easier to navigate. Customers can choose specific tasks or request a full system refresh.
iPhone Clean-Up & Performance Checklist
Ideal for iPhones that feel disorganised, cluttered or difficult to use. This 1–2 hour personalised service focuses on improving storage, organisation, usability and general day-to-day performance. Tasks can include tidying apps and photos, organising the home screen, reviewing settings, improving readability, removing unwanted apps and helping simplify the overall experience. Customers can select individual tasks or request a complete iPhone health check and refresh.
NEW SERVICES For May 2026!
Book some time for a home visit…
Every home setup — and every tech problem — is a little different. Some issues can be solved quickly, while others may take longer depending on things like the age and speed of the device, the severity of the problem, or how many things you’d like help with during the visit.
The time slots below are designed to give you a rough idea of what can usually be covered in that amount of time, rather than locking you into a fixed amount of work. If you’re unsure how long to book for, don’t worry — I’m always happy to advise beforehand, and we can work out what’s best together.
1 Hour Appointment - £35
Quick help for small tech problems.
Perfect for quick fixes, small jobs or a single issue you’d like sorted. I’ll visit your home and help with whatever tech problem you’re facing. This is the shortest appointment option, so even if we finish early, the full hour rate still applies.
2 Hour Appointment — £65 (save £5)
A comfortable amount of time for multiple tasks.
Ideal if you’ve got a couple of things you’d like help with, or if you want a bit of extra time to learn something new at a comfortable pace. I recommend jotting down a small list beforehand so we can make the most of the session and cover everything that’s important to you.
3 Hour Appointment — £90 (save £15)
Plenty of time for bigger jobs or a full tech refresh.
Best for larger jobs, full device setups, or a mix of teaching and troubleshooting in one visit. With three hours, we can work through your list without rushing and take the time to make sure you feel confident with everything before I leave.