Privacy Policy

Last updated: August 2026

At Home Planet Tech, your privacy is important to me. This Privacy Policy explains what personal information I collect, how I use it, and how I keep it safe.

Who I Am

Home Planet Tech is a home technology support, coaching and tuition service based in Reading, Berkshire.

If you have any questions about this Privacy Policy or how your information is handled, you can contact me using the details below:

Email: contact@homeplanet-tech.co.uk

Telephone: 07792 560 745

What Information I Collect

Depending on how you contact or work with Home Planet Tech, I may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Home address (for home visits)

  • Details about the services you require

  • Notes relating to appointments or work carried out

  • Any messages you send through the contact form or by email

I only collect the information needed to provide my services and communicate with you.

How I Use Your Information

Your information is used to:

  • Respond to enquiries

  • Arrange appointments and home visits

  • Provide the services you have requested

  • Contact you about your appointment if necessary

  • Prepare invoices and maintain business records

  • Improve the services I provide

Your personal information is never sold to third parties.

Legal Basis for Processing

Under UK data protection law, I process your personal information because:

  • It is necessary to provide the services you have requested.

  • It is necessary for legitimate business purposes, such as keeping appointment records and maintaining accounts.

  • Where required, I will ask for your consent before sending marketing communications.

How Your Information Is Stored

Reasonable steps are taken to keep your information secure.

Information may be stored securely using trusted business tools such as email services, appointment records, customer management software and accounting software where necessary to operate the business.

Only information needed to provide my services is retained.

Sharing Your Information

Your information will not be sold or shared with other organisations for marketing purposes.

Information will only be shared where necessary to:

  • Comply with legal obligations.

  • Process payments or accounting records.

  • Use trusted service providers that help operate the business (for example website hosting or customer management software).

These providers are expected to handle your information securely and in accordance with applicable data protection laws.

Cookies

This website may use cookies to help it function correctly and to understand how visitors use the website.

You can control or disable cookies through your web browser settings.

For more information, please see the Cookie Policy.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal information I hold about you.

  • Ask for incorrect information to be corrected.

  • Request that your information be deleted where appropriate.

  • Object to certain types of processing.

  • Request that the use of your information is restricted in certain circumstances.

If you would like to exercise any of these rights, please get in touch using the contact details above.

Data Retention

Personal information is only kept for as long as necessary to provide services, meet legal obligations and maintain appropriate business records.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or the way Home Planet Tech operates. Any updates will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Home Planet Tech

Reading, Berkshire, United Kingdom

📧 contact@homeplanet-tech.co.uk

📞 07792 560 745